YOUR INFORMATION. YOUR CHOICES.
Privacy & website policies
Information about using this website, contacting our team, and considering clinical research.
Last updated: September 4, 2026
Website privacy notice
This notice concerns the California Research Institute website at caresinst.org and general inquiries sent through it. Clinical care, study participation, and research records may be covered by separate notices, authorizations, and informed-consent documents supplied by the responsible team.
Information you provide
The general contact form requests your name, email address, subject, and message. We receive the information you choose to send so our team can respond and direct your inquiry. Calling or emailing us also provides the contact details and information you share.
Please do not send medical records, diagnoses, identification numbers, insurance details, or other sensitive information through the general contact form or ordinary email. Ask a coordinator how to provide information through an appropriate channel.
How inquiries reach our team
Website inquiries are delivered by email. The institute's caresinst.org mailboxes forward messages to the principal investigator's pi@caresinst.com mailbox. Hosting and email service providers process information needed to operate these services. A research inquiry does not itself authorize release of your medical records or enroll you in a study.
Technical information and other services
Website hosting and security services can process technical details such as an IP address, requested pages, browser information, and request times to deliver and protect the website. Images or links supplied by another website may involve a connection to that provider. An external site's own privacy notice governs information you submit there.
Your questions and requests
Contact privacy@caresinst.org to ask about information you sent, request a correction or deletion, or raise a privacy concern. Please identify the inquiry using minimal information; do not email identification documents or medical records. Our team may need to confirm your identity and determine whether applicable recordkeeping requirements affect a request.
Website inquiries, email correspondence, and formal research records can have different retention requirements. Ask the privacy contact about the records relevant to your request. This page does not replace a study-specific retention or privacy notice.
Children and research inquiries
Parents or legal guardians should contact the team about pediatric research. Children should not submit personal information through this general website. Contact our privacy address if you believe a child has submitted information that should be reviewed or removed.
Changes and contact
Revisions will be posted on this page with an updated date. California Research Institute: 1300 N Vermont Avenue, Suite 606, Los Angeles, CA 90027; (323) 660-6200; privacy@caresinst.org.
Health information and HIPAA
This website privacy notice is not a HIPAA Notice of Privacy Practices, a medical-record authorization, or consent to participate in research. Ask the institute for the privacy notice that applies to your care or study and for an appropriate way to send health information.
For health-record or privacy questions, contact privacy@caresinst.org or call (323) 660-6200. Please do not include records or sensitive health details in an initial email.
You can learn about HIPAA privacy rights and the complaint process through the U.S. Department of Health and Human Services.
Website terms of use
This website provides general information about California Research Institute and clinical research. Use it lawfully and do not attempt unauthorized access, interfere with its operation, distribute malicious content, or submit another person's confidential information without permission.
Information can change, including staff information, study details, and local availability. Contact our team before relying on a listing to make arrangements. Links to outside websites are provided for convenience; their content and services are controlled by their respective operators.
Content and branding on this website may be protected by intellectual-property rights. Contact info@caresinst.org for permission inquiries. Nothing on this page limits rights that cannot be limited under applicable law.
Medical and clinical-research information
For a medical emergency, call 911. This website and its contact channels are not emergency services.
Website content is general information, not personal medical advice, a diagnosis, or a treatment recommendation. Talk with your qualified healthcare professional about your own care. Sending an inquiry does not establish a clinician-patient relationship.
A listed study may not be recruiting at this location. Eligibility, cohort availability, visits, potential risks, possible benefits, costs, and any reimbursement must be confirmed by study staff. No benefit, eligibility determination, or place in a study is guaranteed.
Participation requires the appropriate screening and informed-consent process. Participation is voluntary. The study team explains consent, privacy, and withdrawal arrangements before you decide. Website forms and general inquiries are not study consent.
Accessibility assistance
We want visitors to be able to read information and contact our team. If a page, document, image, navigation control, or form creates a barrier, please tell us the page address, the task you were trying to complete, and the format or assistance that would help.
Email webmaster@caresinst.org or call (323) 660-6200. Avoid including sensitive medical information in an accessibility report. You can contact the team by phone if you cannot use a website form.
This statement provides an assistance channel and does not claim that an independent accessibility audit or certification has been completed.